Language Learning Series – Policies, Terms and Conditions

  1.  Registration is based on scheduling and availability with a maximum capacity of 10 children (and their caregivers) per class. Payment is made online, in full, at the time of registration to secure a spot in the class. If registering by phone, payment is to be made either over the phone or in full at the first class, by either cash or credit card. Registration is confirmed upon payment being received.
  2. Participants are able to withdraw from the group at any time. Refunds will be pro-rated (e.g., if 50% of the classes have been attended at the time of withdrawal, the other 50% of the registration payment will be returned). There will be no refunds for missed classes.
  3. Talking Together reserves the right to cancel classes at any time due to unforeseen circumstances (e.g., extreme weather, illness, etc.). If a class is cancelled participants will be contacted by phone or email and an additional week will be added to the end of the semester to make up that class.
  4. Classes are designed to be one-to-one between caregiver and the child, so both parties get the full benefit from the class. However, in some instances a caregiver may need to bring a sibling(s). The registration fee will remain the same regardless of bringing a sibling(s), but arrangements need to be made with the office prior to this circumstance. It is at the discretion of Talking Together to determine if bringing a sibling(s) will cause a disturbance to the group as a whole, or to a registered participant. In this circumstance the sibling(s) will not be able to attend classes.
  5. Due to privacy issues, photos and videos will not be permitted at any time during the class. Talking Together adheres to the legislation outlined in the Regulated Health Professions Act (RHPA), the Audiology and Speech-Language Pathology Act, the Personal Health Information Protection Act (PHIPA) and the regulations and by-laws outlined by the College of Audiologist and Speech-Language Pathologist of Ontario (CASLPO). All information obtained by Talking Together concerning one of its participants will remain private and confidential. However, it is the caregiver’s responsibility to ensure personal health information for themselves and their child(ren) remain confidential from other group members.
  6. Talking Together adheres to the requirements for collecting, documenting, maintaining and storing records, as per the Proposed Records Regulation outlined by CASLPO. A participant’s health record will be available to them at all times, with records being maintained for a minimum of 10 years following last contact with Talking Together. Should you require access to your health record please contact the office at 647-352-3922 or via email at lynn@talkingtogether.ca.
  7. Talking Together takes every reasonable precaution to ensure the safety of its participants and their belongings. However, ultimately it is the caregiver’s responsibility to ensure the safety and security of their child(ren), themselves, guests and belongings while they are participating in the group.
  8. I hereby release and forever discharge from any liability whatsoever, Talking Together and its employees from and against all suits, actions, claims, costs, demands or proceedings arising from my child(ren)’s participation in or attendance at any Talking Together classes.

Thank you so much for joining Talking Together’s Language Learning Series!! Let’s get talking!!